Burq provides Pulse AI, an orchestration platform that automates and standardizes last-mile delivery operations for enterprise and high-growth logistics operators. Founded in 2021 and backed by Village Global, the company addresses the operational fragmentation that arises when businesses rely on multiple delivery providers.
Pulse AI functions as an intelligent layer across the delivery lifecycle, reading real-time operational signals, detecting risks before they escalate, and triggering automated responses to maintain on-time performance and cost efficiency. The platform handles dispatch and routing optimization, exception management such as reroutes, and brand-safe customer communications, while providing performance analytics to inform ongoing decisions.
The platform operates nationwide and serves enterprise customers and high-growth operators across grocery, floral, specialty retail, pharmacy, and restaurant sectors. By consolidating multi-provider delivery networks into a single standardized workflow, Burq enables organisations to reduce the complexity inherent in modern last-mile logistics.