Celonis was founded in 2011 by three university students in Munich and has grown into a company of more than 3,000 employees with a valuation exceeding $13 billion and offices in more than 20 locations worldwide. Its core product, the Celonis Process Intelligence Platform, applies AI and process-mining technology to build a living digital twin of an organisation's operations - mapping exactly how work moves through a business, where value is lost, and how to correct it. The platform is used by more than 1,400 companies across industries, and Celonis reports it has delivered over $6.5 billion in realised customer value.
The platform sits at the intersection of several technical disciplines: process mining, enterprise AI, operational analytics, and digital twins of operations. Celonis positions the technology as foundational infrastructure for Enterprise AI - providing the business-process context that AI models need to generate practical, actionable outcomes rather than generic outputs.
Customers span a wide range of sectors. Documented examples include the NHS, where the platform helped prevent thousands of appointment cancellations, and PepsiCo, where it enabled the unlocking of millions in operational savings. The company's stated mission is to make processes work - for businesses and, by extension, for broader operational efficiency and sustainability.