eClerx Services Limited is a Mumbai-founded company, established in 2000 by Wharton graduates Anjan Malik and PD Mundhra, that provides productized services to Fortune 2000 enterprises worldwide. The company is publicly listed on India's Bombay Stock Exchange (BSE) and National Stock Exchange (NSE), and operates across multiple continents. Its model combines people, technology, and domain expertise to deliver measurable outcomes for large-scale enterprise clients.
The company's service portfolio spans business process management, automation, analytics, and digital transformation. Its automation capabilities include scalable frameworks designed to reduce operational complexity, while its analytics practice applies AI-powered insights to support business decision-making. eClerx also offers dedicated services in financial services and compliance, including KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance, finance and accounting outsourcing, and market intelligence.
eClerx operates primarily across three industry verticals:
- Financial services - compliance, finance and accounting outsourcing, and market intelligence
- Operations - business process management and automation
- Digital transformation - AI-driven services and technology-enabled process change
The company's productized services model packages people, technology, and industry knowledge into repeatable, scalable offerings - a structure intended to bring greater consistency and measurability to business process outsourcing and transformation engagements.