OpenAI is an AI research and deployment company based in San Francisco, with operations extending globally. Its core mission is to develop artificial general intelligence (AGI) that benefits humanity, combining active research into frontier AI systems with the engineering and deployment of commercial products and services.
The company's most widely used products include ChatGPT, a conversational AI platform serving millions of users, and the GPT family of models, which underpin a broad range of AI applications. Developers and businesses access these capabilities through the OpenAI API, which enables deployment of AI tools at scale across a wide range of use cases and industries.
OpenAI's work spans several technical domains, including AI research, machine learning model development, AI safety, API engineering, and product development. Teams across research, engineering, product, and operations work in close collaboration, with AI safety and responsible development treated as central considerations rather than secondary concerns.
The organisation brings together researchers, engineers, and business professionals working side by side on problems that span fundamental research and large-scale deployment. It places emphasis on autonomy and ownership within teams, values diverse perspectives and continuous learning, and operates with the stated aim of ensuring advanced AI systems are built and deployed in a manner that serves broad human benefit.