Transec BPO Solutions Inc is a Philippines-based business process outsourcing provider with a focus on serving small to mid-size technology companies. The firm operates from Pasig City, Metro Manila, and has a presence in Santa Monica, California. It describes its model as one of deeper collaboration with clients than traditional outsourcing arrangements.
The company offers a range of dedicated full-time resource services. These include customer service outsourcing for general and technical support, back-office outsourcing covering data entry and processing, lead mining, content moderation, and virtual assistance. Additional services extend to accounting outsourcing, quality assurance outsourcing, and IT staffing for roles such as graphic design, web development, and software testing.
Transec employs what it calls a 'smart outsourcing' approach, which involves a structured 7-stage hiring process intended to build high-performing teams for its clients. The firm's service model is designed to help technology SMEs improve operational efficiency and access cost-effective staffing solutions.
