Cytora, founded in 2014 and headquartered in London, builds AI software for commercial insurance workflows. Its platform applies generative and agentic AI to digitise risk intake and automate the full policy lifecycle - serving insurance carriers, managing general agents (MGAs), and brokers. In 2025, Cytora was acquired by Applied Systems.
The Cytora platform is designed to be configurable and scalable at enterprise level. Insurers can go live in as little as four weeks. Documented outcomes include reductions in turnaround times of 70% or more and underwriting productivity gains exceeding 100%. The platform targets improvements across risk selection, premium quality, and service delivery to brokers and clients.
Cytora's technical work spans generative AI, agentic AI, AI-powered risk processing, workflow digitisation, and policy lifecycle automation. The company positions its mission around enabling more risk to be transferred efficiently from businesses to financial markets - underpinning its focus on enterprise-grade performance and configurability.