Duvo Inc builds an AI workforce platform designed to automate the repetitive, exception-heavy operations that consume time across retail businesses. The platform deploys agents that can log into enterprise resource planning systems like SAP, navigate supplier portals, process emails and spreadsheets, and place phone calls when required - all while maintaining human oversight through approval workflows, audit trails, and enterprise-grade security controls.
The company was founded to address a specific operational problem: teams spending days shuffling data between disconnected systems, chasing confirmations across multiple channels, and repeatedly solving variants of the same issues. Rather than requiring lengthy integration projects, DUVO integrates with existing infrastructure and claims to resolve issues end-to-end in weeks rather than quarters. The platform is built on the principle that automation should return time to employees for judgment, creativity, and relationship-building rather than eliminating roles.
Duvo Inc is based in Europe, with roots tracing to founder Tomas Cupr's experience running Rohlik, a European online grocery business. The company's focus remains on retail operations and supply chain automation, where the volume and complexity of exception-handling represents a persistent drain on operational capacity.