JustAnswer, founded in 2003 and now owned by Pearl, operates the world's largest expert marketplace platform. The service connects users with over 12,000 verified professionals across more than 700 specialties, including doctors, lawyers, veterinarians, mechanics, and technology specialists. Since its inception, the platform has answered more than 25 million questions for customers across 196 countries.
The platform provides 24/7 access to verified expertise, with an average initial response time of six minutes. Each expert undergoes an eight-step verification process with credentials confirmed by third-party verification firms, ensuring accountability and reliability. JustAnswer operates in four languages and supports 38 currencies, accommodating a genuinely global customer base.
JustAnswer combines advanced artificial intelligence with human expertise to deliver professional services at scale. The platform's technical infrastructure handles multilingual support, third-party credential verification, and currency management. By pairing AI with verified professionals, the service aims to provide accurate, fast, and accountable help across a wide range of professional domains, operating continuously to serve its international user base.