ServiceNow builds and operates the Now Platform, a cloud-based system that automates and orchestrates workflows across enterprises. The platform connects teams, systems, and data to manage critical functions in IT, customer service, HR, and other business areas. Founded in 2004 and originating from Santa Clara, the company serves thousands of organizations globally in their digital transformation efforts.
The Now Platform is architected to unify workflows by breaking down organisational silos and streamlining operations. ServiceNow has integrated AI-first capabilities into its offering, including Now Assist and agentic AI solutions designed to augment enterprise workflows and unlock productivity across connected systems and teams.