8x8, Inc. (U.S)

8x8, Inc. is a U.S.-based provider of AI-powered cloud communications and customer experience software, integrating Contact Center, Unified Communications, and CPaaS into a single platform.

Founded in 1987, 8x8, Inc. is a U.S.-based provider of cloud communications and customer experience software. The company offers an integrated platform that combines Contact Center, Unified Communications, and Communications Platform as a Service (CPaaS) APIs, with artificial intelligence embedded throughout.

8x8 operates across the customer experience, IT, and business communications sectors. Its core technical domains include cloud communications, unified communications, contact centre as a service (CCaaS), and CPaaS, positioning it within the competitive enterprise communications market.

The company's platform is designed to consolidate multiple communication functions - voice, video, chat, and contact centre operations - into a single system. This approach targets organisations seeking to unify their communications infrastructure under one vendor rather than managing separate point solutions.

Open jobs

No open jobs right now.

Websitehttps://8x8.com/

Markets

Cloud Communications Contact Center Developer Tools

Similar companies

MMDSmart Ltd

MMDSmart is a cloud communications provider delivering CPaaS platforms for omnichannel messaging, call center services, and AI chatbots to enterprises globally.

1 open job

Intermedia Intelligent Communications

Intermedia is a leading cloud communications company that provides unified communications, business email, VoIP, and contact center solutions to over 150,000 businesses worldwide.

Vonage

Vonage provides cloud communications APIs, unified communications, and contact centre solutions enabling businesses to connect with customers across voice, messaging, and video channels.

Twilio

Twilio is the leading customer engagement platform that combines communications APIs with AI and first-party data, enabling over 335,000 businesses and millions of developers to create personalized customer experiences across SMS, voice, WhatsApp, video, and email channels.

Genesys

Genesys, founded in 1990, develops cloud contact centre and customer experience technology, including AI-powered experience orchestration, digital engagement and workforce optimisation, for 8,000+ organisations in 100+ countries.

NICE

NICE is a global enterprise software company providing AI-powered customer experience and contact center solutions through its cloud-native CXone platform.