Founded in 2009, Bloomreach is a commerce technology company that provides an AI-powered platform designed to unify customer and product data. The company's core offering creates personalized shopping experiences across digital channels such as email, SMS, web search, and mobile applications. Its technology is used by over 1,400 global brands, powering an estimated 25% of US and UK ecommerce experiences.
The firm's main product is the Loomi Platform, which consolidates real-time data for personalization. Its technical work spans several specialized domains, including autonomous search technology, which aims to interpret shopper intent beyond keywords, and conversational shopping agents designed to replicate the guidance of experienced sales staff. These capabilities process significant volumes, handling 250 million searches and executing 100,000 email campaigns daily.
Bloomreach employs over 900 people worldwide. While its primary geographic footprint is in the United States and the United Kingdom, its platform serves clients across the ecommerce, retail, and B2B sectors.