Dotdigital is a customer experience and data platform (CXDP) that has operated for over 25 years. Its core platform unifies customer data and enables marketing teams to automate engagement across email, SMS, WhatsApp, web, push notifications, and paid advertising - all from a single system. AI-powered personalization and advanced analytics sit at the centre of the product, helping brands act on customer data in real time.
The platform is used by more than 4,000 brands across 150 countries, and Dotdigital has been ranked by G2 as a leader in eight categories. The company employs more than 450 people globally and holds ISO 27001 certification. Its operations are carbon-neutral.
Dotdigital serves a wide range of organisations, from growing businesses to enterprise customers, with a strong emphasis on customer success management and dedicated human support alongside its technology. The company maintains strategic partnerships with major platform providers and positions continuous product innovation as a core part of its operating approach.