Chattermill Analytics Limited

Chattermill Analytics Limited, founded in 2015, develops a Customer Experience Intelligence platform. The system uses artificial intelligence, including deep learning and natural language processing, to unify and analyze customer feedback collected from multiple channels such as surveys, reviews, support conversations, and social media. The platform processes this data to generate actionable insights intended to help businesses improve customer retention, loyalty, and growth.

The company's stated origin stems from a frustration with slow and expensive traditional customer research methods, with a vision to solve these problems at scale using emerging technology. Its platform is designed for customer-centric enterprises. Chattermill's client roster includes Uber, HelloFresh, Booking.com, H&M, and Wise.