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Outset runs an AI-moderated research platform that conducts in-depth qualitative interviews at scale and automatically synthesises findings into actionable insights for research and product teams.
Natter
Natter is an AI-powered conversation intelligence platform that replaces surveys and focus groups with real-time video conversations, capturing and analysing qualitative insights at enterprise scale.
Natter is a conversation intelligence platform founded in 2021 and headquartered in London. The company enables organisations to conduct thousands of simultaneous real-time video conversations, using artificial intelligence to replace traditional surveys, interviews, and focus groups with a scalable method for capturing qualitative insights.
The Natter Platform connects participants for one-to-one video conversations and applies AI to identify themes, sentiment, and priorities. A typical seven-minute conversation yields over 1,000 words, compared with roughly ten from a standard survey response. The system supports sessions ranging from one to more than 20,000 participants, making it suited to enterprise-scale research. Core technical domains include natural language processing, video conversation analysis, and sentiment analysis.
Natter's team includes engineers with backgrounds at Uber, WeWork, and Amazon. The platform is ISO 27001 certified and compliant with GDPR, UK GDPR, and EU AI Act regulations. It is used across sectors including consulting, financial services, and technology, and is designed to provide anonymous, psychologically safe spaces for honest employee feedback.
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