Sinch provides cloud communications infrastructure serving more than 150,000 businesses worldwide. Founded in Sweden in 2008 and operating across more than 47 countries, the company operates an AI-infused network that powers messaging, voice, and email communications at global scale. Its customer base includes Google, Uber, PayPal, Visa, and Tinder, alongside clients across financial services, retail, healthcare, and telecommunications.
The company offers both APIs and ready-to-use applications. Its API portfolio includes messaging, email, voice, verification, and numbers management capabilities. Applications such as Sinch Engage, Chatlayer, and Contact Pro provide pre-built solutions for customer communications. The underlying infrastructure, described as the AI-infused Super Network, is designed to enable reliable connections and support conversational AI experiences.
Sinch employs over 3,000 people and positions itself as a leader in customer communications cloud infrastructure. The company's offering sits between raw API-level control and fully managed communications platforms, allowing businesses to integrate communications functionality into their products or deploy pre-configured solutions for common use cases such as user verification, omnichannel campaigns, and customer engagement.