Kata.ai is an Indonesian Conversational AI company founded in Jakarta in 2015. It builds NLP-powered chatbots and virtual assistants for enterprises, with a focus on deepening machines' understanding of human language and improving human–machine collaboration. The company has raised two rounds of institutional funding - a Series A in 2017 from Trans-Pacific Technology Fund and a Series B in 2020 from TransPacific Technology Fund and MDI Ventures - and counts Microsoft, Accenture, and Line among its technology partners.
Its core offerings include the Kata Bot Platform, which enables businesses to build and deploy chatbots across messaging platforms, and a suite of proprietary NLP technology that powers intelligent virtual assistants for large corporations. Clients span several major industry verticals in Indonesia, including Unilever (FMCG), Telkomsel (telecommunications), Bank BRI (financial services), and Alfamart (retail).
Kata.ai operates at the intersection of enterprise software and applied linguistics, addressing the particular challenges of building conversational AI for the Indonesian language and market. Its work spans the full stack of conversational technology, from NLP research to platform infrastructure and customer-facing chatbot deployment.