AI Customer Experience companies

Talkdesk develops an AI-powered cloud platform that automates customer service workflows and orchestrates customer experiences for enterprise organizations.

DigitalGenius provides an AI platform that automates customer service for ecommerce brands, resolving queries autonomously across channels via integrated AI age…

TTEC Digital is a global CX technology and consulting firm that designs and implements AI-powered contact centre and omnichannel solutions for customer-centric…

Cresta provides a generative AI platform for contact centres that automates conversations, surfaces real-time insights, and coaches agents using AI.

CM.com is a global cloud software company providing an AI-powered customer engagement platform that unifies messaging channels, AI agents, customer data, and pa…

Omilia provides a self-learning conversational AI platform that automates customer interactions for enterprises, with integrated voice authentication for securi…

Tidio provides a customer experience platform with AI-powered chatbots and support automation tools, serving over 300,000 businesses worldwide.

Gorgias provides a conversational AI customer support platform for ecommerce brands, centralising conversations and automating inquiries via deep integrations w…

TrustYou provides an AI platform that unifies guest feedback and customer data to help hotels drive revenue growth and improve customer experiences.

Unifonic is a Middle East-based customer engagement platform providing omnichannel messaging and conversational AI infrastructure to over 5,000 businesses acros…

Kata.ai is a Jakarta-based Conversational AI company building NLP-powered chatbots and virtual assistants for enterprises across Indonesia.

OneReach.ai provides GSX, an enterprise-grade AI Agent Runtime Environment for orchestrating governed multi-agent systems that automate workflows and elevate cu…

MyOperator is a Business AI Operator platform that unifies WhatsApp, calls, and AI-powered bots into one autonomous system, trusted by 12,000+ businesses to pow…

Lorikeet provides an AI customer support platform of agents that resolve complex issues across voice, chat, and email for regulated industries including fintech…

Plain provides an AI-powered customer support platform that unifies Slack, Teams, Discord, and email conversations for B2B teams, with AI agents and codebase-co…

Boson AI builds speech synthesis, audio generation, and agentic AI systems for enterprise clients, with offices in Silicon Valley and Toronto.

Zendesk provides a cloud-based customer service and helpdesk platform with AI automation, used by over 100,000 companies to manage customer support at scale.